Shipping Info

Shipping Alternatives

Additional options for shipping are available through Canada Post (Regular Parcel, Xpresspost and Priority Courier) – additional costs may apply. For information on these shipping options, contact info@chianto.ca or consult Canada Post.

When necessary or preferred, Chianto by Sheila may also ship by Greyhound, Purolater Courier, Fed Ex or an alternate shipping method to meet your delivery needs. Costs associated with alternate methods of shipment will be determined on a case-by-case basis and all shipping charges must be paid in full prior to shipping of any order. Overnight express courier may be available for rush orders depending on destination availability.

Delivery - Canada

Parcels within Canada are shipped via Expedited Parcel – rates will vary depending on weight, package dimensions and destination. Shipping rates are based on those provided by Canada Post. All parcels are insured to the value of the product being shipped.

Canada Post general service standards indicate a delivery time frame of 1 to 3 business days between major urban centres in the Western Region and 2 to 7 business days between major urban centres across Canada. For information pertaining to additional delivery standards, contact info@chianto.ca.

Delivery - U.S.

Parcels are shipped to the U.S.A. via Expedited Parcel – rates will vary depending on weight, package dimensions and destination. Shipping rates are based on those provided by Canada Post. All parcels are insured to the value of the product being shipped.

Canada Post general service standards indicate a delivery time frame of 6 to 7 business days between major centres in Canada and the U.S. For information pertaining to additional delivery standards, contact info@chianto.ca.

Insurance

All Chianto shipments will be insured to the full value of the order (before taxes and shipping charges). The first $100 is covered in the base postal rate with additional insurance at a rate of $2.20 per $100.00 for orders shipped to Canadian and U.S. addresses as per Canada Post established rates. The customer can decline this additional insurance by sending an e-mail to info@chianto.ca prior to the shipping date. Chianto by Sheila will not be responsible for uninsured parcels once they have left the Chianto studio.

Delivery - International

International shipping rates are determined on a case-by-case basis. Chianto by Sheila will work with you to find an appropriate and cost effective shipping method for your order. For inquiries on international shipping options, contact info@chianto.ca.

Expedited Parcel Service

The default shipping method for all Chianto orders is Canada Post Expedited Parcel Service. Once shipped you will be provided with a tracking number and guaranteed delivery date to monitor the delivery status.

Payment

Shipping and handling charges including all insurance fees are the responsibility of the customer. All charges must be paid in full prior to shipping of any order.

Disclaimer

Chianto by Sheila accepts no responsibility or liability for delays in delivery or damages resulting from weather conditions, transportation and/or delivery irregularities or interruptions, etc.

Chianto by Sheila accepts no responsibility or liability for uninsured shipments.