Product Orders

Ready to Ship

A limited number of pre-made items are available in standard sizes for immediate shipment. These items can be found in the Ready to Ship Gallery. All products (excluding Swarovski crystals and their accessories) are designed, developed and produced in Chianto’s Winnipeg, Manitoba studio.

Delivery Time Frames

Items found in the Ready to Ship Gallery are available as limited stock product and will be shipped within two (2) business days following order placement and payment confirmation. Delivery time frames will be dependent on selected shipping method (see Shipping Info).

For custom order items, allow a minimum of eight (8) weeks for delivery dependent on workload and fabric availability. When possible RUSH orders will be accommodated but will be assessed an additional fee of 25% to 40% of the custom work order total before taxes dependent on time frame which begins once payment is confirmed. In this case, a “rush order” for custom work is any order required in less than the eight (8) week minimum. The availability of the RUSH order option is dependent on seasonal work load.

Chianto by Sheila accepts no responsibility or liability for delays in delivery or damages resulting from weather conditions, transportation and/or delivery irregularities or interruptions, etc. All orders will be insured for their total purchase value with insurance costs included in the shipping fees.

Payment Options

Chianto by Sheila accepts cash, cheques (drawn on Canadian banks only), money orders, money transfers, Mastercard and Visa as forms of payment.

All prices are quoted in Canadian dollars. Orders paid by cheque will not be processed until the cheque clears the purchaser's account (between 5 and 30 days). A $30.00 service fee will be charged for cheques requiring reprocessing for any reason.

To ensure prompt order processing, the use of cash, credit card or money order/transfer is encouraged. Credit card orders will be processed once card information has been verified and total order amount, including all taxes and shipping charges, have been authorized. Chianto by Sheila will not ship COD.

The payment process for custom orders can be found at Custom Order Process.

Placing an Order

The Chianto by Sheila Ready-to-Ship Gallery provides thumbnails and product details for items available for immediate purchase. Every attempt is made to ensure each of the items in the gallery is currently available.

To place your order, send your order request by e-mail to info@chianto.ca including the product number, size (if applicable) and quantity. Also include your shipping destination (postal code or zip code) for the calculation of shipping fees. You will receive a response to your inquiry within 48 hours of your order with an amount owing, payment options and an expected shipping date.

Orders can also be placed by phone at (204) 261-9208.

For custom order opportunities, check out Custom Designs.

Volume Discounts

Volume discounts may apply when purchasing multiples of the same product and style in standard sizing in a single order. Some restrictions may apply. Minimum order is 10 products per style number - larger orders receive a higher percentage discount.

Ask about volume discounts for large orders whether for team-wear, re-sale or club purchase.